STANDARD TERMS AND CONDITIONS

These terms of service ("Terms", "Agreement") are an agreement between SimplyOdoo and the Customer. This Agreement sets forth the general terms and conditions related to the Agreement under reference SOxxxx.

The services provided is defined in the Offer Letter SOxxxx. The scope of our services generally falls under one of the below categories:

  1. Odoo Implementation Services.
    1. Installation of Odoo
    2. Server configuration
    3. Backup setup
    4. Addition of new features
    5. Implementation of workflows
    6. Document Modification
    7. Training
  3. Odoo Support Services.
    1. User assistance
    2. Correction of bugs

We will use an agile methodology to allow for flexibility in the project implementation and we will adjust our deployment strategy based on the customer's available ressources. The initial milestone will be spread as per below:

MilestoneDuration (estimate)Deliverable
Project PreparationWeek 1Project Overview
System AnalysisWeek 2GAP indentification [definition of the customizations to be done to match the actual business]
Business Process DesignWeek 3 - Week 5
ConfigurationWeek 4 - Week 5Configured ERP
Odoo is up and running with the needed modules
GAP consolidationWeek 4 - Week 7Customized ERP
Odoo will contain the specifics of the customer's business requirements
Testing & AcceptanceWeek 8Testing will be done by users with real data sets
Usage Ready Week 9Ideally users will start using the system within the scope of their training and coverage of their requirement
TrainingWeek 9+As users get used to the system we will used a continuos training approach to keep users engaged and fulfill any additional gaps
Go-LiveWeek 9+On a modular basis (Team-wise or Function-wise approach)


Scope of Work

The Scope of work will be executed as defined within the document with reference SOxxxx

We will use an agile methodology to allow for flexibility in the project implementation and we will adjust our deployment strategy based on the customer's available ressources. The initial milestone will be spread as per below:
MilestoneDuration (estimate)Deliverable
Project PreparationWeek 1Project Overview
System AnalysisWeek 2GAP indentification [definition of the customizations to be done to match the actual business]
Business Process DesignWeek 3 - Week 5
ConfigurationWeek 4 - Week 5Configured ERP
Odoo is up and running with the needed modules
GAP consolidationWeek 4 - Week 7Customized ERP
Odoo will contain the specifics of the customer's business requirements
Testing & AcceptanceWeek 8Testing will be done by users with real data sets
Usage Ready Week 9Ideally users will start using the system within the scope of their training and coverage of their requirement
TrainingWeek 9+As users get used to the system we will used a continuos training approach to keep users engaged and fulfill any additional gaps
Go-LiveWeek 9+On a modular basis (Team-wise or Function-wise approach)